Update: What we learned at RS Harapan Kita . . .

[Editor’s Note: This is an important post in the context of Pak Fadil’s case (untreated oral cancer). There were several inter-related reasons as to why the treatment was so haphazard: (1) patient had diabetes and heart problems two which provided the risk (or opportunity, from a more cynical slant) for health care actors to wrongly prioritize treatment (2) there was no one agent managing the overall health care of patient (3) there were hella many hospitals involved (4) the patient (but not the patient’s family) was relatively passive and not optimally communicative as regards treatment of his own condition(s) (5) none of the above four factors seemed to be visible or relevant to the doctors (so many of them) who saw Pak Fadil]

Good hospital information — tons of a it. The doc in charge said Pak Fadil’s heart situation isn’t acute. We can wait where we are at Fatmawati, we can go to Cipto and ask to be seen at the Pusat Jantung Terpadu — not emergency (UGD). He was the first doc to explain to us the patient’s health situation, and how this affected our situation. He was looking at things exactly the way we were — what to do next?

A classic Indonesian way of saving yourself time is providing the right answer to the wrong question. A good doctor helps you ask the right question, then helps you answer.